1.5 COMPUTERS
• MORE COMPUTER VIRUSES... Militia Virus: wipes out your operating system claiming it has no right to control your PC.
Pro-Choice Virus: Although it presents the standard "Abort, Retry, Fail" prompt, it pressures you to choose "Abort", telling you the process being terminated is just "a blob of bits" which has no value.
Lyle And Eric Menendez Virus: wipes out your motherboard, claiming it was done in self-defense.
Bill Clinton Virus: causes your PC to behave unpredictably, working as expected one moment, then suddenly doing the exact opposite the next moment.
Politically Correct Virus: rephrases the "Abort, Retry, Fail" prompt as "Choice, Retry, Success-Impaired".
National Organization of Women (NOW) Virus: forces your PC to recognize its female connections as male connections.
Republican Virus: sells off your system resources to the highest bidder.
Democrat Virus: doesn't allow you to delete inefficient programs or wasted disc space - if you try, it accuses you of being a "mean-spirited extremist".
National Education Assoc. (NEA) Virus: although cleverly disguised as educational software intended to improve your system, in reality it "dumbs down" your 486DX into an 8086.
Jocelyn Elders Virus: teaches your computer to turn itself on.
LAPD Virus: attempts to stop your CPU. If your CPU resists, it is pummeled into hamburger.
Jack Kevorkian Virus: assists your CPU in destroying itself.
Ross Perot Virus: This erratic virus doesn't do much of anything, except surfacing occasionally to threaten to disrupt your system.
• Source: John DeJong
Once upon a midnight dreary, fingers cramped and vision bleary,
System manuals piled high and wasted paper on the floor,
Longing for the warmth of bed sheets, still I sat there doing spreadsheets.
Having reached the bottom line I took a floppy from the drawer,
I then invoked the SAVE command and waited for the disk to store,
Only this and nothing more.
Deep into the monitor peering, long I sat there wond'ring, fearing,
Doubting, while the disk kept churning, turning yet to churn some more.
But the silence was unbroken, and the stillness gave no token.
"Save!" I said, "You cursed mother! Save my data from before!"
One thing did the phosphors answer, only this and nothing more,
Just, "Abort, Retry, Ignore?"
Was this some occult illusion, some maniacal intrusion?
These were choices undesired, ones I'd never faced before.
Carefully I weighed the choices as the disk made impish noises.
The cursor flashed, insistent, waiting, baiting me to type some more.
Clearly I must press a key, choosing one and nothing more,
>From "Abort, Retry, Ignore?"
With fingers pale and trembling, slowly toward the keyboard bending,
Longing for a happy ending, hoping all would be restored,
Praying for some guarantee, timidly, I pressed a key.
But on the screen there still persisted words appearing as before.
Ghastly grim they blinked and taunted, haunted, as my patience wore,
Saying "Abort, Retry, Ignore?"
I tried to catch the chips off guard, and pressed again, but twice as hard.
I pleaded with the cursed machine: I begged and cried and then I swore.
Now in mighty desperation, trying random combinations,
Still there came the incantation, just as senseless as before.
Cursor blinking, angrily winking, blinking nonsense as before.
Reading, "Abort, Retry, Ignore?"
There I sat, distraught, exhausted, by my own machine accosted.
Getting up I turned away and paced across the office floor.
And then I saw a dreadful sight: a lightning bolt cut through the night.
A gasp of horror overtook me, shook me to my very core.
The lightning zapped my previous data, lost and gone forevermore.
Not even, "Abort, Retry, Ignore?"
To this day I do not know the place to which lost data go.
What demonic nether world us wrought where lost data will be stored,
Beyond the reach of mortal souls, beyond the ether, into black holes?
But sure as there's C, Pascal, Lotus, Ashton-Tate and more,
You will be one day be left to wander, lost on some Plutonian shore,
Pleading, "Abort, Retry, Ignore?"
• Suuport issues ...
1. Compaq is considering changing the command “Press Any Key” to “Press Return Key” because of the flood of calls asking where the “Any” key is.
2. AST technical support had a caller complaining that her mouse was hard to control with the dust cover on. The cover turned out to be the plastic bag the mouse was packaged in.
3. Another Compaq technician received a call from a man complaining that the system wouldn’t read word processing files from his old diskettes. After trouble-shooting for magnets and heat failed to diagnose the problem, it was found that the customer had labeled the diskettes, then rolled them into the typewriter to type the labels.
4. Another AST customer was asked to send a copy of her defective diskettes. A few days later a letter arrived from the customer along with photocopies of the floppies.
5. A Dell technician advised his customer to put his troubled floppy back in the drive and close the door. The customer asked the tech to hold on, and was heard putting the phone down, getting up and crossing the room to close the door to his room.
6. Another Dell customer called to say he couldn’t get his computer to fax anything. After 40 minutes of trouble-shooting, the technician discovered the man was trying to fax a piece of paper by holding it in front of the monitor screen and hitting the “send” key.
7. Yet another Dell customer called to complain that his keyboard no longer worked. He had cleaned it by filling up his tub with soap and water and soaking the keyboard for a day, then removing all the keys and washing them individually.
8. A Dell technician received a call from a customer who was enraged because his computer had told him he was “bad and an invalid”. The tech explained that the computer’s “bad command” and “invalid” responses shouldn’t be taken personally.
9. A confused caller to IBM was having troubles printing documents. He told the technician that the computer had said it “couldn’t find printer”. The user had also tried turning the computer screen to face the printer - but that his computer still couldn’t “see” the printer.
10. An exasperated caller to Dell Computer Tech Support couldn’t get her new Dell Computer to turn on. After ensuring the computer was plugged in, the technician asked her what happened when she pushed the power button. Her response, “I pushed and pushed on this foot pedal and nothing happens.” The “foot pedal” turned out to be the computer’s mouse.
11. Another customer called Compaq tech support to say her brand-new computer wouldn’t work. She said she unpacked the unit, plugged it in and sat there for 20 minutes waiting for something to happen. When asked what happened when she pressed the power switch, she asked “What power switch?”
12. True story from a Novell NetWire SysOp:
Caller: “Hello, is this Tech Support?”
Tech: “Yes, it is. How may I help you?”
Caller: “The cup holder on my PC is broken and I am within my warranty period. How do I go about getting that fixed?”
Tech: “I’m sorry, but did you say a cup holder?”
Caller: “Yes, it’s attached to the front of my computer.”
Tech: “Please excuse me if I seem a bit stumped, It’s because I am. Did you receive this as part of a promotional, at a trade show? How did you get this cup holder? Does it have any trademark on it?”
Caller: “It came with my computer, I don’t know anything about a promotional. It just has ‘4X’ on it.”
At this point the Tech Rep had to mute the caller, because he couldn’t stand it. He was laughing too hard. The caller had been using the load drawer of the CD-ROM drive as a cup holder, and snapped it off the drive!
13. Another IBM customer had troubles installing software and rang for support. “I put in the first disk, and that was OK. It said to put in the second disk, and had some problems with the disk. When it said to put in the third disk - I couldn’t even fit it in...” The user hadn’t realized that “Insert Disk 2” meant to remove Disk 1 first.
14. In a similar incident, a customer had followed the instructions for installing software. The instructions said to remove the disk from it’s cover and insert into the drive. The user had physically removed the casing of the disk and wondered why there were problems.
• At a recent Sacramento PC User’s Group meeting, a company was demonstrating its latest speech-recognition software. A representative from the company was just about ready to start the demonstration and asked everyone in the room to quiet down. Just then someone in the back of the room yelled,”Format C: Return.” Someone else chimed in: “Yes, Return” Unfortunately, the software worked.
1.5.1 Bill
• Dear Abby - I am writing to your advice-column because of a serious problem I am facing. You see, I am a Vietnam-era deserter from the U. S. Marines, and I have a cousin who works for Microsoft's Customer Service Division. My mother peddles Nazi literature to Girl Scouts and my father (a former dentist) is in jail for 30 years for raping most of his patients while they were under anesthesia. The sole supports of our large family, including myself and my $500-a-week heroin habit, are my uncle (master pick-pocket Benny "The Fingers") and my aunt and kid sisters, who are well-known streetwalkers. My problem is this: I have just gotten engaged to the most beautiful, sweetest girl in the world. She is just sweet sixteen, and we are going to marry as soon as she can escape from reform school. To support ourselves, we are going to move to Mexico and start a fake-Aztec-souvenir factory staffed by child labor. We look forward to bringing our kids into the family business. But -- I am worried that my family will not make a good impression on hers, once she has a chance to meet them. In your opinion, Abby: Should I -- or shouldn't I -- let her know about my cousin who works for Microsoft Customer Service? Benjie Wolicki
• There are three engineers in a car; an electrical engineer, a chemical engineer, and a Microsoft engineer. Suddenly the car just stops by the side of the road, and the three engineers look at each other wondering what could be wrong. The electrical engineer suggests stripping down the electronics of the car and trying to trace where a fault might have occurred. The chemical engineer, not knowing much about cars suggests that maybe the fuel is becoming emulsified and getting blocked somewhere. Then, the Microsoft engineer, not knowing much about anything, comes up with a suggestion. "Why don't we close all the windows, get out, get back in, open the windows again, and maybe it'll work!?" Chani Savet
• Subject: DIARY OF A DIGITAL HOMEOWNER
The (Future) Diary of a Digital Homeowner:
Nov 28: Moved in to my new digitally-maxed out Hermosa Beach house at last. Finally, we live in the smartest house in the neighborhood. Everything's networked. The cable TV is connected to our phone, which is connected to my personal computer, which is connected to the power lines, all the appliances and the security system. Everything runs off a universal remote with the friendliest interface I've ever used. Programming is a snap. I'm like, totally wired.
Nov 30: Hot Stuff! Programmed my VCR from the office, turned up the thermostat and switched on the lights with the car phone, remotely tweaked the oven a few degrees for my pizza. Everything nice & cozy when I arrived. Maybe I should get the universal remote surgically attached.
Dec 1: Had to call the SmartHouse people today about bandwidth problems. The TV drops to about 2 frames/second when I'm talking on the phone. They insist it's a problem with the cable company's compression algorithms. How do they expect me to order things from the Home Shopping Channel?
Dec 8: Got my first SmartHouse invoice today and was unpleasantly surprised. I suspect the cleaning woman of reading Usenet from the washing machine interface when I'm not here. She must be downloading one hell of a lot of GIFs from the binary groups, because packet charges were through the roof on the invoice.
Dec 3: Yesterday, the kitchen CRASHED. Freak event. As I opened the refrigerator door, the light bulb blew. Immediately, everything else electrical shut down -- lights, microwave, coffee maker -- everything. Carefully unplugged and replugged all the appliances. Nothing. Call the cable company (but not from the kitchen phone). They refer me to the utility. The utility insists that the problem is in the software. So the software company runs some remote tele-diagnostics via my house processor. Their expert system claims it has to be the utility's fault. I don't care, I just want my kitchen back. More phone calls; more remote diag's. Turns out the problem was "unanticipated failure mode": The network had never seen a refrigerator bulb failure while the door was open. So the fuzzy logic interpreted the burnout as a power surge and shut down the entire kitchen. But because sensor memory confirmed that there hadn't actually been a power surge, the kitchen logic sequence was confused and it couldn't do a standard restart. The utility guy swears this was the first time this has ever happened. Rebooting the kitchen took over an hour.
Dec 7: The police are not happy. Our house keeps calling them for help. We discover that whenever we play the TV or stereo above 25 decibels, it creates patterns of micro-vibrations that get amplified when they hit the window. When these vibrations mix with a gust of wind, the security sensors are actuated, and the police computer concludes that someone is trying to break in. Go figure. Another glitch: Whenever the basement is in self-diagnostic mode, the universal remote won't let me change the channels on my TV. That means I actually have to get up off the couch and change the channels by hand. The software and the utility people say this flaw will be fixed in the next upgrade -- SmartHouse 2.1. But it's not ready yet. Finally, I'm starting to suspect that the microwave is secretly tuning into the cable system to watch Bay Watch. The unit is completely inoperable during that same hour. I guess I can live with that. At least the blender is not tuning in to old I Love Lucy episodes.
Dec 9: I just bought the new Microsoft Home. Took 93 gigabytes of storage, but it will be worth it, I think. The house should be much easier to use and should really do everything. I had to sign a second mortgage over to Microsoft, but I don't mind: I don't really own my house now--it's really the bank. Let them deal with Microsoft.
Dec 10: I'm beginning to have doubts about Microsoft House. I keep getting an hour glass symbol showing up when I want to run the dishwasher.
Dec 12: This is a nightmare. There's a virus in the house. My personal computer caught it while browsing on the public access network. I come home and the living room is a sauna, the bedroom windows are covered with ice, the refrigerator has defrosted, the washing machine has flooded the basement, the garage door is cycling up and down and the TV is stuck on the home shopping channel. Throughout the house, lights flicker like stroboscopes until they explode from the strain. Broken glass is everywhere. Of course, the security sensors detect nothing. I look at a message slowly throbbing on my personal computer screen: WELCOME TO HomeWrecker!!! NOW THE FUN BEGINS ... (Be it ever so humble, there's no virus like the HomeWrecker...).
Dec 18: They think they've digitally disinfected the house, but the place is a shambles. Pipes have burst and we're not completely sure we've got the part of the virus that attacks toilets. Nevertheless, the Exorcists (as the anti-virus SWAT team members like to call themselves) are confident the worst is over. "HomeWrecker is pretty bad" one he tells me, "but consider yourself lucky you didn't get PolterGeist. That one is really evil."
Dec 19: Apparently, our house isn't insured for viruses. "Fires and mud slides, yes," says the claims adjuster. "Viruses, no." My agreement with the SmartHouse people explicitly states that all claims and warranties are null and void if any appliance or computer in my house networks in any way, shape or form with a non-certified on-line service. Everybody's very, very, sorry, but they can't be expected to anticipate every virus that might be created. We call our lawyer. He laughs. He's excited!
Dec 21: I get a call from a SmartHouse sales rep. As a special holiday offer, we get the free opportunity to become a beta site for the company's new SmartHouse 2.1 upgrade. He says I'll be able to meet the programmers personally. "Sure," I tell him.
Yakov Horenstein
• Toddler Property Laws
1. If I like it, it’s mine.
2. If it’s in my hand, it’s mine.
3. If I can take it from you, it’s mine.
4. If I had it a little while ago, it’s mine.
5. If it’s mine, it must never appear to be yours in any way.
6. If I’m doing or building something, all the pieces are mine.
7. If it looks just like mine, it’s mine.
8. If I think it’s mine, it’s mine.
9. If I. . .Oops! I’m sorry, I goofed!
Instead of typing in the Toddler Property Laws, I’ve been typing in Bill Gates’ Business Plan.
• Windows 95: n.
32 bit extensions and a graphical shell for a 16 bit patch to an 8 bit operating system originally coded for a 4 bit microprocessor, stolen by a 2 bit company, that can’t stand 1 bit of competition.
• Is Windows a Virus? No, Windows is not a virus. Here’s what viruses do:
1.They replicate quickly - okay, Windows does that.
2.Viruses use up valuable system resources, slowing down the system as they do so - okay, Windows does that.
3.Viruses will, from time to time, trash your hard disk - okay, Windows does that too.
4.Viruses are usually carried, unknown to the user, along with valuable programs and systems. Sigh... Windows does that, too.
5.Viruses will occasionally make the user suspect their system is too slow (see 2) and the user will buy new hardware. Yup, that’s with Windows, too.
Until now it seems Windows is a virus but there are fundamental differences: Viruses are well supported by their authors, are running on most systems, their program code is fast, compact and efficient and they tend to become more sophisticated as they mature.
So .
It’s a bug.
[And that’s the truth ...]
1.5.2 Internet
• Have you been spending more and more time using the Internet? Have your cheeks taken on that pasty white glow from over-exposure to your computer monitor? How do you know if you're addicted to the Net and losing touch with reality? Take the Net Addict's Reality Test. Answer the following multiple choice questions and check out your score to see if you should be concerned:
1. What do you think are good names for children?
a) Scott and Jenny.
b) Bill Gates IV.
c) Mozilla and Dotcom.
2. What's a telephone?
a) A thing with a round dial you use to talk to others.
b) A telecommunications device with 12 keys.
c) Something you plug into a modem.
3. Which punctuation is most correct?
a) I had a wonderful day!
b) I had a **wonderful** day!!!
c) I had a wonderful day :-)
4. You wake up at 4:00 a.m. and decide to:
a) Visit the washroom.
b) Raid the fridge.
c) Check your E-mail.
5. What are RAM and ROM?
a) A male sheep and a city in Italy.
b) Hulking stars of the WWF.
c) I need more of the former and should upgrade the latter.
6. To avoid a virus you should:
a) Stay away from people who sneeze and cough.
b) Never read E-mail titled "Good Times".
c) Use virus scanning software every time you boot up.
7. When you want to buy something hard-to-find you:
a) Ask friends where to purchase it.
b) Check out the Yellow Pages.
c) Go to Yahoo!
8. When you don't understand how to use a new appliance you:
a) Call the retailer.
b) Call the manufacturer's toll-free number.
c) Visit the manufacturer's Web site and look for the FAQ.
9. When you want to see all the beautiful people you:
a) Visit a club on a Saturday night.
b) Turn on the TV and tune in to Baywatch.
c) Check out the alt.binary newsgroups.
10. How do you introduce yourself at a party?
a) Hi, I'm Jane!
b) Hi, I'm a Taurus on the cusp.
c) Hi, I'm a 5'10" hot blonde with a super bod.
11. When you're interested in someone at a party you say:
a) Tell me more about yourself.
b) What's your star sign?
c) What's your Profile?
12. If you really like the person, you say:
a) Could you tell me your phone number?
b) What's your E-mail address?
c) Let's chat Private.
13. When I say spam, you think:
a) Ham in a can.
b) Unsolicited advertising E-mail.
c) I mailbomb all spammers!
14. When you receive an AOL trial diskette, you say:
a) I don't need another mug coaster.
b) Great! I'll reformat and use it for backups.
c) Great! I'll sign up under a fake ID and use up the 50 hours.
15. When you want to research a reference you:
a) Open up a volume of your encyclopedia.
b) Slip Encarta in your CD-ROM drive.
c) Go to www.altavista.digital.com.
16. When you write a letter you:
a) Put pencil to paper.
b) Open Eudora.
c) Ask: What's a letter? Is it like E-mail?
17. Different types of text formatting include:
a) Writing and printing.
b) Underline and double-strike.
c) Bold and italic.
18. You correct errors using:
a) An eraser.
b) White-out.
c) Backspace or delete.
19. You sign your name:
a) Best regards, John Smith.
b) See you in IRC, John_Smith.
c) Check out my home page for the cool links, johnsmith@aol.com.
20. To keep a copy of your letter you:
a) Insert a carbon and a second sheet.
b) Take it to the photocopier.
c) Check your Sent Mail folder.
SCORING: Give yourself zero points for each "a" response, five for each
"b" and 10 for each "c".
If you scored 150 or higher, unplug your computer and log more hours in real life.
If you scored between 50 and 145, you're living a good mix of Net and reality.
If you scored under 50, you probably didn't read this far.