2. Communication

- When we communicate we apply a set of tools to echange information and decisions.

- Effective communication is concise and clear.

- Types of written communication

-- initial project description

-- specifications

-- concepts

-- detailed design proposals

-- final documentation

-- formal agreements

2.1 Design Proposals

2.2 Effective Phone Calls

2.3 Email

2.4 Initial Sponsor Meetings

2.5 Thinking on Your Feet

2.6 Negotiating

2.7 Writing